Call Agent for Service Appointment Scheduling
May 20 2025,
We are looking for a Call Agent to schedule service appointments. This position is ideal for someone who is organized, communicative, and passionate about customer service. If you want to join a dynamic and enthusiastic team, this opportunity is for you!
Responsibilities:
- Manage Calls: Professionally handle incoming and outgoing calls.
- Support the Technical Advisors Team: Collaborate with the technical advisors team.
- Schedule Appointments: Organize and confirm appointments for the service department.
- Assist with Various Administrative Tasks: Contribute to the smooth functioning of the service department.
- Support the BDC Team during Call Surges: Assist the call management team for the sales department in times of high demand.
Requirements:
- Communication Skills: Ability to listen actively and understand customer needs.
- Organizational Skills: Ability to handle multiple tasks simultaneously.
Employment Type:
- Full-time, Permanent
Benefits:
- A dynamic work environment
- A collaborative and supportive team
Work Hours:
- Monday to Friday
- Day shift
Send us your application now!
Apply here and join our team!
